We pride ourselves with the positive testimonials we receive from our clients; however we always strive to improve our services every day. Hearing what our returning tour participants have to say plays a vital role in understanding how we can enhance our tour programs, airline, hotel and guide selections for future participants to come. We encourage our clients to give us their feedback, both positive and negative, so we can better serve our clients in the future. Thank you!
Concerning the Vietnam tour, our client was mostly satisfied with this tour.
Anyway, I ‘m very appreciate for your help.
We are back home in Switzerland and it is pretty cold, not like in Vietnam or Thailand. It was possible to change our flights from BKK via Singapore to Zürich. In Hua Hin we stayed at the Marriott, Soffitel was fully booked.
Again, it was great to travel in Vietnam, specially the beauty Halong Bay and the Boat trip. From Thailand we followed the weather in Vietnam and we believe it was the right decision to change our planes. But we are quite sure to see the missed part of Vietnam in a Years time. We will let you know in advance.
Again, many thanks for your flexibility and hospitableness. All the best for 2008 and a Happy New Year.
Mr.DAO HONG THUONG
This is Kokue.
First of all, thank you for providing a good trip.
Here is my comment about the trip.
Cambodia is so hot in April & May.
Current itinerary is like next.
Tour time in morning is from 8:30AM to noon.
Tour time in afternoon is from 3:00PM to evening.
I prefer eraly leaveing in the morning tour, because it’s cool.
It’s better to change to pick up 7:30AM.
how are you ? We hope you are fine
We are back in Germany since 2 weeks and look back at a very nice time in your country.
In the end we went to SaPa rented a motorbike and drow around for 3 days. This was probably the best time of out trip.
We also enjoyed Mui ne and Hoi an. We noticed the difference betweeen the northern an the southern people as well.
After we came back Chrismas an cold wheater (3 degree celsius) was waiting for us.
I hope you like the pictures of our Mekong-Delta-Trip
greeting from timo and barbara
I have great attention and personal services from your staffs during my short visit to your country. Overall the services provided to us is good.
Looking forward in future to explore other parts of your country with longer period. We will definitely ask for your service in future.
Hope you are well together with your family.
We are very well now after a little rest now that we have returned home.
After we left Siam Reap we stayed 3 nights in Kuala Lumpur before our return to Australia on the 4th of March.
We were very happy to meet you and we thankyou again for your kind hospitality and gifts that you presented to us which we were not expecting.
Our holiday in Vietnam & Cambodia has been a beautiful experience which we will never forget you live in a beautiful country with beautiful and kind people.
The itinery of our trip was exactly what we wanted everything went well for us and the accident on Halong Bay and Da Nang flight overload was not a worry for anybody
it happened and it was not your company to blame . I wish to congratulate you and your tour guides on how you took care of us at that moment.
I know you would like me to give you feedback of our tour but I am finding it difficult to think of something that we did not enjoy or would change, the itinery was great, your
tour guides were very nice people that looked after us in every way, the selection of restaurants and food was 4 ½ star, and the hotels were very comfortable. We could
not have asked for anything more from you or your company everything went well in every way.
We have already passed on in recommending you and your company to some of our friends who are thinking of coming to Vietnam so we are hoping that we can send some more Australians to your beautiful country.
Once again I thankyou very much ( c’am u’nhieu ) for everything to you and you staff in making our holiday most enjoyable.
I am letting you know I have put up the picture on the wall and when we look and it we are always reminded of you Mr. Thuong and Vietnam.
We all wish you and your family best of health and good luck for the future.
This message to thank your for the very good organization of our trip in Vietnam. We will come again next year to see more and extend to Cambodia or Laos.
The guides (MM Hien, Ly and Thao) were perfect. Drivers OK. By exception the Sapa guide that was less interesting. In the future we would recommend that you suggest visiting other ethnical groups a bit further away that would be less “touristic”. Sapa Chau Long Hotel and meals at the Auberge” were perfect nevertheless!
In Saigon the REX is a good choice.
In Hue the Green hotel could have been a good choice but on that night there we a huge party until very late with much noise and very few services since all the staff was busy with the dinner and show around the garden and the swimming pool. We will come back to Hue to see it better.
My name is Tom Abraham. I am the member of Mr Cliff Ewing’s golf tour whose money wallet went missing in Hanoi.
Now that I have had an opportunity to look at my photos I thought you may be interested to know that I have photos of me with the money wallet in my hand just before I entered the bus at your office and photos showing me not carrying it as I left the bus at the hotel.
It would appear to me that I left the wallet on or near my seat on the bus. I can only guess that whoever went to the back of the bus to remove our luggage and golf clubs saw the wallet and…….?
The wallet contained:- 80 US Dollars, 350 Euro and 3700 Australian Dollars.
Whoever picked the wallet up in the bus and did not look for its owner certainly got rich quickly. – Almost 62,000,000 VD.
Thank you for your, and Mr Dong’s assistance in looking for the wallet.
My partner and I enjoyed our visit to your country. The tour guides local knowledge and ability to speak English was a highlight for us.
I’m glad that you’ll be arranging the itinerary for my friend Akiba. I trust that you will make their trip top notch, just like you made ours. If you need any help in communicating with them, please let me know, as they are very good friends of my parents.
I will have Cora send you information directly, and will make sure she knows that you’re the Master of Travel…!
See you soon, hopefully!
We so enjoyed our holiday and have sung your praises to all our friends.
I an sorry that I didn’t read your email thoroughly, as if I had I would have remembered that you said there wasn’t enough time to go to the caves I wanted. We will have to leave it for our next visit!
Thank you once again for all you did for us in planning our trip, we enjoyed every moment of it.
Please give our best regards to Mr Len, he was a wonderful guide and we enjoyed his company.
We wish all the best for you and your family and friends
Once again I would like to thank you for all: the tour was excellent, tour guides very professional in their job, good at history, religion, geography, they know very well vietnamese habits and costumes (ethnic minorities), they are very punctual, and kind Sincerely: you cannot have a tour like this in Europe!
The hotels were OK, three star hotels are of the same quality in Europe, but the hotel in Hoi Ann was excellent (4 star River beach Resort). We were greated and offered a coctel when we arrived. We had a very good rest there.
I liked very much landscapes, rice fields, mountains, the sea, nature, and people in Vietnam. I enjoyed listening about Vietnamese history, I found the way you fought your enemies very interesting and your will to carry on, against all the difficulties, of a great value.
We created a web album with our pictures from wedding and from Vietnam, so you can see it at the following
Congratulations for such a good job!
We will come again next year to see more and extend to Cambodia or Laos…”
I hope you are very successful…”
It is fantastic!!!…”
Thank you once again for your help and best wishes to you and your family!..”